If you can't find it, then how can your customers?
Jensen Harris (Office 12 User Interface developer)
talks about a feature
he's always wanted in Word and his shock at finding out that actually
every version of Word from 2.0 onwards has had this feature, but just
hid it away.
This raises the obvious question in my post title here, and shows the
need for the new interface that Microsoft are planning to introduce in
Office 12 such as the
ribbon and other bits and pieces.
Having a feature that nobody can find is exactly the same as not having
that feature at all from the user's point of view, and in the meantime
you've spent a lot of money adding a feature that doesn't get used.
Maybe a few network managers can take some tips from the MS Office team when putting together facilities on a server farm.